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Load image into Gallery viewer, Suspension Service
Load image into Gallery viewer, Suspension Service

Suspension Service

Regular price £30.00 GBP
Sale price £30.00 GBP Regular price
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Suspension Info

Trust your mountain bike suspension to our expert, highly trained mechanics, renowned for their dedicated problem-solving skills. Our team has years of experience and a deep understanding of the intricacies of suspension systems, ensuring that any issues are swiftly and accurately diagnosed and resolved. 

We take pride in our clinically clean suspension servicing room, which provides a pristine and controlled environment, guaranteeing that every component is handled with utmost care and precision. Our nitrogen re-gassing and vacuum fill equipment allows a deeper level of service as we can empty, inspect and refill your suspension system to ensure consistent and reliable damping, enhancing both performance and longevity. 

Conveniently located close to Kendal, Mapdec Cycle Works eliminates the risks and uncertainties associated with sending high-pressure, high-value items through the post, offering you peace of mind and removing additional postage and insurance costs. We also offer local collection and can offer postal servicing if you can not visit us in person. 

We service a wide range of brands and some retro kit too, so we have the expertise and the tools to  deal with most suspension models. We have a totally transparent pricing structure and any additional costs or parts will be quoted for and agreed with you before we begin work. 

We are authorised service centers for Fox, Marzocchi, DT Swiss  & Rockshox. We also service some Cannondale, Ohlins, DVO, X-Fusion, & Manitou. Currently we are not able to offer Cane Creak and SR Suntour servicing. 

Servicing for Warranty

Warranty Compliance: Most manufacturers require regular maintenance to keep the warranty valid. Skipping scheduled services can void your warranty or complicate a claim

Do your forks or rear shock need servicing?

Stiffness or Stiction: If your suspension feels unusually stiff or jerky, the internal lubrication may be compromised.

Reduced Travel: You might notice that the suspension isn’t using its full range of motion. This can be due to air or oil leaks.

Bottoming Out: If the suspension bottoms out easily, it could indicate a loss of air pressure or insufficient damping.

Loss of Adjustability: If the external adjustments (like rebound or compression) don’t seem to be having any effect, the internals may need attention.

Spongy or Unpredictable Feel: A spongy response or unpredictable performance typically signals that the suspension fluid needs replacing.

Unusual Noises: Unusual sounds like squishing, clicking, knocking or clunking can indicate internal issues that need attention.

Visible Wear: Signs like oil leaks, scratches on stanchions, or damaged seals point to the need for immediate servicing.

 

Fork or Shock Refresh

Stop the stiction! If you’ve  been on some muddy wet rides and want your forks or shock to feel plush and lubricated again this refresh is for you

A quick lower leg or air can service without replacing wiper seals. We clean and replace lubricants

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Fork Lower Service

This warranty level service is recommended after 50-hours of ride time or every six months. A deep clean and air side inspection helps spot minor issues to prevent them developing into big ones. 

A lower leg clean, lube and inspection, wiper seals are replaced, lubrication oil is replaced. We remove and clean out adjustment dials and lockouts. The air spring will be cleaned with seals only replaced if needed. 

NB: Replacement parts and service kit will cost extra. 

Fork Advanced Service

If you’ve been pushing your bike hard with tough riding in challenging conditions, dampers are not feeling right or you haven’t stayed on top of your maintenance this is the service you need to get your forks back feeling fresh and as close to new as possible. Equivalent to a 200-hour service.

As for a lower leg service, but a more complete service. Inspecting all parts including damper, replacing seals and lubricating moving parts in the upper legs of the fork, oil damper units bled and replaced, air spring seals replaced and lubricated.

This price does not include wiper seals and oils. Repair parts as quoted. May require additional service kits depending on your fork type. 

Rear Shock Air Can

As for a refresh, but we replace all the required seals for a manufacturer's 50 hour service interval.

Rear Shock Advanced

If your shock is feeling less responsive, bouncy or harsh, bottoming out more often, producing unusual noises like squeaking, squishing (cavitation) or leaking oil it is time to bring it in for a much deeper service.

We have nitrogen and vacuum filling facilities allowing a deeper level of service. 

This service is always required on shocks such as Fox DHX2, Float X2 or RockShox Vivid

Dropper Seatpost

Products like the RockShox Reverb and the Fox Transfer also require seal kits of varying cost. We will quote for this as if it were a repair.